5.1 Organizations coordinating services and supports align their missions, policies, procedures, data, and resources to equitably serve all youth and ensure the provision of a unified flexible array of programs, services, accommodations, and supports.
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• 5.1.1 At the state and community levels, public and private organizations communicate, plan, and have quality assurance processes in place within and across organizations to equitably support youths’ access to chosen postschool options. Each organization has clear roles and responsibilities, and ongoing evaluation supports continuous improvement.
• 5.1.2 Organizations have missions, policies, and resources that support seamless linkages and provide youth with access to needed services and accommodations.
• 5.1.3 Organizations provide, or provide access to, seamlessly linked services, supports, and accommodations as necessary to address each youth’s individual transition needs.
• 5.1.4 Organizations have implemented an agreed-upon process to coordinate eligibility and service provision requirements, helping youth to participate in the postschool options of their choice.
• 5.1.5 Organizations have shared data systems in place, or have established processes for sharing data, while fully maintaining required confidentiality and obtaining releases as needed. These systems include provisions for collecting and maintaining data on postschool outcomes.

5.2 Organizations connect youth to an array of programs, services, accommodations, and supports, based on an individualized planning process.
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• 5.2.1 Organizations inform all youth about the need to plan for the transition from high school, and the programs and services available to them.
• 5.2.2 Organizations use an interagency team process to share decision-making with youth and families, linking each youth to the services, accommodations, and supports necessary to access a mutually agreed-upon range of postschool options.
• 5.2.3 Youth report satisfaction with the services, accommodations, and supports received as they connect to chosen postschool options.

5.3 Organizations hire and invest in the development of knowledgeable, responsive, and accountable personnel who understand their shared responsibilities to align and provide programs, services, resources, and supports necessary to assist youth in achieving their individual postschool goals.
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• 5.3.1 Personnel (e.g., general and special education teachers, vocational rehabilitation counselors, service coordinators, case managers) are adequately prepared to work with transition-aged youth, understand their shared responsibilities, and use coordination and linkage strategies to access resources, services, and supports across systems to assist youth in achieving their postschool goals.
• 5.3.2 Organizations hire well-prepared staff; provide ongoing professional development; and have a set of common competencies and outcome measures that hold personnel accountable for their role in ensuring that youth are prepared for, linked to, and participating in activities that will assist them in achieving their postschool goals.
• 5.3.3 Youth and families report satisfaction with the knowledge, skills, and attitudes of personnel they encounter in collaborating organizations during the transition process.